A practical buyer guide
Booked vs attended appointments: what you should pay for
If you can choose, pay per attended appointment: it puts the no-show risk on the provider, while paying per booked appointment leaves it with you. Vivin Sales bills USD $100 to $500 per attended appointment that meets the criteria we agree in writing; no-shows are not billed and wrong-fit meetings are replaced. Every fee is listed in your written quote before you sign.
Prices and terms reviewed October 2026. Source: Vivin Sales offer pages and lead agreement, October 3, 2026.
Compare the billing event before comparing the rate
| Option | What you get | How you pay | Published price | Who it fits | Source and date |
|---|---|---|---|---|---|
| Per booked appointment | A qualified calendar slot under the provider’s definition | When booked; attendance terms vary | Not published here | Teams willing to carry the no-show risk | Not published; confirm in the provider’s written terms |
| Vivin attended appointment | A qualifying meeting that takes place | Per attended appointment; no-shows are not billed | USD $100 to $500 per attended appointment. Every fee is listed in your written quote before you sign. | Teams with closers ready to receive meetings | Vivin Sales lead agreement and offer pages, reviewed October 3, 2026 |
| Vivin accepted lead | An inquiry passing written gates, delivered to one client | Per accepted lead | USD $15 to $500 per accepted lead. Every fee is listed in your written quote before you sign. | Teams that can qualify further and schedule their own calls | Vivin Sales lead agreement and offer pages, reviewed October 3, 2026 |
Booked or attended appointments: which should you pay for?
Choose attended billing when your goal is a conversation your closer can actually hold, and compare the full cost against a booked-meeting quote. We charge USD $100 to $500 per attended appointment that passes the written buyer criteria; every fee is listed in your written quote before you sign. A booking is evidence that someone accepted a time, while attendance proves the meeting took place. Neither proves that the prospect will buy. Check how the provider records attendance, handles cancellations and replaces wrong-fit meetings. Attended billing fits teams with available closers and a defined offer; it does not remove the need for discovery, proposals or follow-up.
Which appointment setting companies bill for held meetings, not booked ones?
Vivin Sales bills for attended meetings, with the qualification criteria agreed before launch. The published range is USD $100 to $500 per attended appointment, and every fee is listed in your written quote before you sign. Ask any provider to identify the invoice trigger in its agreement rather than relying on a headline about qualified meetings. A calendar invitation, an accepted invitation and a completed conversation are different events. Request the attendance evidence, review window, exclusions and replacement process in writing. This model fits a team that wants prospecting and scheduling handled for it, with its own closer receiving the meeting. It does not fit a buyer who wants a contact list to work independently.
Do I pay for no-shows or reschedules?
No-shows are not billed, and moving a calendar slot does not by itself make an appointment billable. The appointment must take place with a buyer who meets the written criteria; review and rescheduling rules are agreed before launch. Keep the original invitation, the revised time and the attendance record together so both teams can reconcile the invoice. Wrong fit, invalid details, duplicates and cancellations qualify for replacement under the campaign agreement. A prospect who attends and later declines the offer is a different outcome from a no-show. Assign someone on your team to attend the call and report the outcome promptly, using the evidence and review window in your signed terms.
What counts as a qualified appointment?
A qualified appointment is a meeting that takes place with a buyer who passes the company, authority, need and timing criteria agreed in writing. Attendance alone is insufficient if the person or business fails those gates. Name the eligible industries, geography, company size, decision-making roles, buying trigger and exclusions before outreach begins. For example, a software consultation should concern a real project and an appropriate sponsor, rather than a job seeker or a vendor pitching your team. Keep the buyer’s stated need and scheduling record with the handoff. Qualification establishes a useful sales conversation, not a promise of budget approval or a signed contract. The sales team still owns discovery and closing.
Lead, qualified lead, booked appointment, held meeting: what is the difference?
A lead is a potential buyer record; a qualified lead passes agreed gates; a booked appointment has a calendar time; a held meeting actually takes place. The billable event must be named separately because those labels describe different stages. Our accepted leads cost USD $15 to $500 per accepted lead, and attended appointments cost USD $100 to $500 per attended appointment. Every fee is listed in your written quote before you sign. Choose leads if your team can follow up and arrange calls, or appointments if your closer needs a qualified conversation scheduled. Do not compare raw contact counts with attended meetings. Track accepted records, bookings, attendance, opportunities and sales separately in the same reporting chain.
Should I pay for a meeting that did not close?
Yes, under an attended-appointment agreement a qualifying meeting can be billable even when the buyer does not purchase. Closing is a separate event from attendance and qualification, and your closer owns the sales conversation. Review the agreed gates first: a wrong-fit meeting should go through the replacement process, while a suitable buyer who declines the proposal is a sales outcome. If you want fees tied to won contracts, compare a pay-per-close agreement and its attribution rules instead. That option needs a repeatable offer, reliable CRM source records and a functioning closing process. Appointment billing fits teams able to sell after the handoff; it does not promise revenue from every meeting.